New installations and replacements
Fusilair can contract directly for commercial refrigeration, air conditioning and VRF installations, including planned replacement of ageing systems.
Commercial contracts
Commercial cooling, contracted properly.
One route for businesses planning a commercial installation, replacing critical equipment or arranging a tailored 12-month service agreement for refrigeration, air conditioning and VRF systems.
Commercial contractsInstallation, planned care and priority support
Installation contractingDefined scope from survey to handover
Planned maintenanceNamed assets, sites and visit schedules
Ongoing supportClear routes for covered equipment and aftercare
Commercial installation contracting
One accountable route from survey to handover.
For refurbishments, new commercial premises and planned equipment replacement, Fusilair can provide a defined installation contract with responsibilities, deliverables and project interfaces agreed before work begins.
Packages are tailored to the site and can cover commercial refrigeration, split and multi-split air conditioning, or VRF systems. Final design responsibility, programme, exclusions and commercial terms are recorded in the written proposal.
Defined commercial scopeProgramme, coordination, commissioning and handover
Coordinated project delivery
The agreed scope can cover surveys, equipment schedules, programme coordination, access planning, RAMS and communication with the wider project team.
Commissioning and handover
Completed projects are tested and commissioned with practical handover information, asset details and a clear route into planned aftercare where required.
Ongoing service contracts
Less guesswork around ongoing system care.
The agreement turns an informal maintenance arrangement into a defined plan, with the equipment, tasks, visit schedule and support route written down.
Planned around your site
Visits and maintenance tasks are agreed around the equipment, usage, condition and operational demands at each covered site.
Clear asset and service records
Covered equipment is listed, visit findings are recorded and recommended work is separated from the agreed maintenance scope.
Priority breakdown support
Active customers receive dedicated support instructions for qualifying faults affecting the sites and equipment named in their agreement.
Scope at a glance
What the agreement can cover - and what stays separate.
Every proposal is tailored, so the signed schedule always takes priority over this guide.
Typically included
- An agreed schedule of planned maintenance visits
- Condition and performance checks within the written scope
- Accessible cleaning and preventative tasks listed in the agreement
- Updated asset information and a written service record after each visit
- Priority breakdown triage for qualifying faults on covered equipment
- A tailored agreement showing sites, assets, frequency and fees
Usually quoted separately
- Pre-existing faults or mandatory remedial work identified before activation
- Parts, refrigerant, repairs or improvements unless the agreement says otherwise
- Unlimited free breakdown attendance or a guaranteed arrival time
- Equipment, systems or premises not listed in the signed agreement
- Specialist access equipment, third-party services or unsafe working conditions
- A warranty that maintained equipment will never fail
Breakdown support
Priority access for qualifying faults, not unlimited free repairs.
Once a contract is active, Fusilair provides the customer with dedicated support instructions for qualifying faults affecting covered equipment. Triage and attendance are prioritised according to risk, engineer availability, access and the written agreement.
Fire, smoke, suspected gas release, serious electrical danger or another immediate risk must first be reported to the emergency services or appropriate utility. Fusilair is not an emergency service.
How cover starts
From recorded enquiry to an active agreement.
There is no instant or automatic cover. Each commercial site and equipment list is reviewed before acceptance.
- 01
Send the commercial enquiry form
Tell us about the site, approximate asset count, equipment types and any current maintenance arrangement.
- 02
Site and equipment review
We assess condition, access, critical equipment, service history and any remedial work needed before cover can begin.
- 03
Receive a tailored proposal
The proposal sets out covered sites and assets, planned visit frequency, included tasks, fees and breakdown arrangements.
- 04
Sign, activate and schedule
Cover starts only after the agreement is signed, the first payment clears and any required pre-contract work is complete.
Contract questions
The important details before you enquire.
The final scope, fees and response arrangements are always set out in the written proposal and signed agreement.
Can Fusilair take on a commercial installation contract?
Yes. Fusilair can provide a defined contract for commercial refrigeration, air conditioning or VRF installation and replacement work. The written proposal records the agreed scope, project interfaces, programme assumptions, exclusions, commissioning and handover requirements.
Who are service contracts for?
They are for commercial customers with refrigeration, commercial air conditioning or VRF equipment. They are not a domestic maintenance subscription or domestic refrigeration service.
Does submitting the form create emergency cover?
No. The form starts an enquiry only. Cover begins after the agreement is signed, the first payment has cleared, the equipment has been accepted and any required remedial work has been completed.
Are breakdown repairs included in the annual fee?
Not automatically. Priority access and triage can be included, but labour, parts, refrigerant and other reactive work are separately chargeable unless the signed agreement expressly includes them.
Is attendance guaranteed within a fixed time?
Priority support is not the same as a guaranteed arrival time. A binding attendance target applies only when it is written into the agreement and priced accordingly.
Can equipment at more than one site be covered?
Yes. Each site and asset must be assessed and listed in the agreement, with the visit frequency and scope set for that location.
Ready to discuss a commercial contract?
Tell us about the site, project and equipment.
Share the installation scope or service requirements so we can review suitability and prepare the right next step.